CLARITY IS THE PRODUCT

Thinking on narrative, video,
and what comes first.

Writing on why the story always comes before the screen, and what happens when organizations get that order right.

ASU Got Closer to Solving University YouTube Than Anyone. The Gap Is Still Open.
Education Michelle Lanier Education Michelle Lanier

ASU Got Closer to Solving University YouTube Than Anyone. The Gap Is Still Open.

If you've been following this series, you already know the gap exists.

You know that 80% of prospective students say video directly influenced their application decision,1 and that most university YouTube channels can't trace a single enrolled student back to their content. You know the problem isn't production quality, posting frequency, or platform strategy. The problem is structural: video teams optimize for views, digital teams optimize for traffic, enrollment teams optimize for applications, and nobody owns the line connecting all three to the student who just watched your campus tour and then disappeared.

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Your University's YouTube Channel Is Working. You Just Can't Prove It. Here's How to Fix That.
Education Michelle Lanier Education Michelle Lanier

Your University's YouTube Channel Is Working. You Just Can't Prove It. Here's How to Fix That.

There's a conversation happening in higher education marketing departments right now, usually around budget season, that goes something like this:

"We have 12,000 subscribers and our campus tour video has 80,000 views. Is that good?"

Nobody in the room knows how to answer. So they move on.

This is the second failure of university video strategy — and in some ways it's more damaging than the first. Bad content can be fixed.

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Most University YouTube Channels Are Expensive Brochures. Here's What the Ones That Work Have in Common.
Education Michelle Lanier Education Michelle Lanier

Most University YouTube Channels Are Expensive Brochures. Here's What the Ones That Work Have in Common.

Higher education spends billions on brand. And yet, most university YouTube channels could be swapped with any other institution's and nobody would notice.

Same campus b-roll. Same convocation footage. Same smiling students walking across a quad that somehow looks identical in Arizona, Ohio, and Maine.

This isn't a production problem. It's a strategic one. And understanding the difference is what separates the channels quietly compounding millions of views from the ones that peaked at a ribbon-cutting video in 2019.

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